Dangerous Goods Advisory – Batteries in Passenger Baggage
14-01-2011
Declared Shipment Values
14-01-2011
Beijing Cargo Terminal Relocation
04-01-2011
Royale International Freight Forwarding Agency (Shenzhen) Ltd Announces their new office in Qingdao
31-12-2010
New ICS Procedures in Europe
13-12-2010
Royale Asia Sponsor the Tenerife 7's Football Tournament in Canary Island, Spain (November 19- 21, 2010)
01-12-2010
Royale International's New Corporate Website and Rebranding in South Africa
01-12-2010
Guidelines Reminder for Shipments to South Africa
30-11-2010
Royale Asia Introduces New Corporate Website
17-11-2010
Security Updates
28-10-2010
Article in The Standard: Global Integrated Courier Solution
14-10-2010
Dubai Customs – Mirsal 2 Compliance
14-10-2010
Cheung Sha Wan Office Relocation Notice
14-09-2010
China Customs Update
09-09-2010
Please help support the Edwin Stevens Fundraiser
31-08-2010
Royale Asia Announces their Seventh New China Office in Hangzhou
26-08-2010
Change in Volumetric Weight starting from 1st September 2010
25-08-2010
Letter of Notification on Execution of Announcement (No. 43) by General Administration of Customs
16-07-2010
The Royale International Courier Group Opens New Office in Fiji Islands
12-07-2010
Talking Shop: Good logistics mgmt can bring huge savings, says Royale Asia
08-07-2010
New China Customs Regulations
03-06-2010
Mobsters Cup Final Winners
10-05-2010
HKDC Mobsters in Cup Final
27-04-2010
Kennedy Town office has moved to Kwai Chung
08-12-2009
Royale International Courier Group Now in New Zealand
06-11-2009
Royale Asia Announces Opening of New China OFfice in Ningbo
29-05-2009
Royale Asia Couriers (P) Ltd. opens new branch office in Bangalore, India
01-04-2009
Global Sources Gift & Premium and Fashion Accessories (28 April – 1 May 2009)
27-03-2009
Prohibited Items
03-03-2009
Royale Asia Couriers P Ltd Celebrates 1st Anniversary of India office
17-02-2009
HKDC Europe Opens New Office in Paris
02-09-2008
Royale China One-Stop Solutions in Warehousing and Logistics
18-06-2008
Royale China Offices and Operational Hubs in Dongguan, Guangzhou and Xiamen
22-05-2008
Royale Asia's Hong Kong Headquarters - International Operations Department Expansion and Removal Notice to Customers
01-04-2008
Royale Australia Has an Additional Operation in Brisbane to Enhance Service Level
26-03-2008
Brand Exposure in Hong Kong Sevens 2008
28-02-2008
Services Enhancement – Royale Hong Kong Launches Daily Shipping Services to African Countries
31-01-2008
Royale China Extends Coverage to Dongguan
03-07-2007
Overwhelming Responses to HKDC Customer Satisfaction Survey 2007
01-07-2007
Royale Singapore Dedication to Time-critical Delivery Services
06-06-2007
Transit Time Online Facility of Singapore and Australia
05-03-2007
Royale Headquarters (HKDC) Exposure in Dutch Chamber Publication
News Feed
Loading...
22-02-2012
Possible Delays in Germany
Dear Customers, due to current strike action by ground staff at Frankfurt airport in Germany there is the potential for delays in deliveries as flight schedules and airline retrieval times are being affected. For detailed information on a particular consignment please contact our customer service department on cs@royaleinternational.com
Continued bad weather across Western and Eastern Europe will have adverse effect on delivery and collection schedules for at least the next 2 days.
Snow across the region has severely affected flight schedules with numerous delays and cancellations reported from most European outstations.
Royale locations across Europe have reported significant problems completing deliveries due to impassable roads and closures implemented to prevent accidents.
Royale International are closely monitoring the situation and will update customers with any further notifications as they arise.
If you have any requirements of an urgent nature please contact Royale International CS or your sales representative.
Dear Customers, please note that there may be the potential for delays with French deliveries between February 6th to the 9th, and possibly beyond, due to public sector strike action. The strikes will affect airports, ports, government offices, schools and hospitals with an estimated 2 million public sector workers striking. It is currently unclear how or if this will affect our service but we shall be monitoring the situation closely. Our Customer Service department remains on hand to handle any enquiries you may have.
Royale International have been advised by our airline team that there were delays to London bound flights over the weekend that may affect service to some UK and European deliveries.
Whilst the impact is expected to be minimal all customers are advised to contact Royale International customers service or their sales rep should they have any questions or enquiries regarding shipment delivery status.
3 rd Feb - Sri Lanka 4 th Feb - Bahrain, Kuwait, Pakistan, Sri Lanka, UAE 5 th Feb - Indonesia, Malaysia, India 6 th Feb - New Zealand , Sri Lanka 7 th Feb - (Kuala Lumpur, Selangor, Penang in Malaysia only) 11 th Feb - Japan, Iran 19 th Feb - Nepal 20 th Feb - India , Nepal, Sri Lanka 22 th Feb - Mongolia, Nepal 23 rd Feb - Mongolia 24 th Feb - Mongolia 25 th Feb - Kuwait 26 th Feb - Kuwait 27 th Feb - Kuwait, Taiwan 28 th Feb - Taiwan
National Strike in Nigeria affects all Courier Express and Freight Shipments
Royale international advises shippers that on the 9th of January 2012, an indefinite national strike was announced by the Nigerian Labor Congress and the Trade Union Congress to protest against the Nigerian government’s removal of fuel subsidy.
As a result of the strike, please take note as of January 9th 2012, there will be no pick-ups or deliveries in Nigeria until further notice or such a time that service resumes
We are monitoring this situation closely and further updates will be communicated as the situation evolves.
Should you have any queries regarding your Nigerian bound shipments please contact Royale International customer service department or your sales representative.
Dear Customers, please note there will be the possibilty for delays on deliveries and collections in downtown Kuala Lumpur from Jan 9-12th as many roads will be closed for security purposes during the trial of former leader Anwar Ibrahim. Our customer service team will be available on cs@royaleinternational.com to assist on any enquiries.
The Royale International Freight Forwarding Agency (Shenzhen) Ltd Supports the Inter-Chamber Christmas Party 2011
The Royale International Freight Forwarding Agency (Shenzhen) Ltd proudly supported this year’s Inter-Chamber Christmas Party 2011 held last week on Dec 8th, 2011, with 6 free international courier shipments to either one of UK, France or Germany destination.
Over 400 chamber members and friends participated in the celebrations and networking event hosted by The British Chamber Commerce Guangdong in Guangzhou, French Chamber of Commerce and German Chambers of Commerce
They kicked off the celebrations with 40 children from the British School Choir singing Christmas carols and continued into the night with songs from the famed Benoit jazz band and closing off with various lucky draws.
Royale International Freight Forwarding Agency (Shenzhen) Ltd would like to congratulates all the winners and wish them all a Happy Holidays! Log on to the British Chamber of Commerce’s webpage to learn more about the event, please click here.
Royale International Give Their Supports to the KGV Christmas Carols and Fair 2011
The Royale International Group, one of Asia Pacific’s largest independent couriers, is happily supporting the King George V School this Christmas with the delivery and transportion support for their Christmas Carol and Fair project.
The KGV Christmas Carols and Fair event is designed to support primarily the ‘School Development Fund’ and student supported charities such as raising money for the Mercy House Orphanage in Hua Hin, Thailand. This year the school successfully raised enough funds to aid the completion of the kitchen area at the Mercy House Orphanage.
To learn more about the project and how you can get involved through donations, please visit http://alumni.kgv.edu.hk/.
Dear Customers, please note that there may be the potential for delays with UK deliveries on Novemeber 30th, and possibly beyond, due to public sector strike action. The strikes will affect airports, ports, government offices, schools and hospitals with an estimated 2 million public sector workers striking. It is currently unclear how or if this will affect our service but we shall be monitoring the situation closely. Our Customer Service department remains on hand to handle any enquiries you may have.
Royale International Team 2011 Moontrekker Event Challenge
MoonTrekker 2011 came to a close on Saturday, 22 October 2011 with just under 900 participants raising over US$100,000.00 for the Room to Read charity. The trek was completed with the descent of Lantau Peak before sunrise under almost perfect weather conditions. They had a fantastic evening with a number of records and firsts for the MoonTrekker event.
Royale International’s Mr. Phil Murton and Mr. Michael Charlwood had participated in the strenuous and challenging 40 km event and managed to raise over HK$4460.00 for the MoonTrekker 2011. “I am happy that we both survived and that we were able to contribute this meaningful event. This is definitely one of the most challenging things that I have ever done both physically and mentally. A big thank you to all those colleagues and friends whom supported us through their donations”, said Mr. Phil Murton.
The money raised by Moontrekker so far has been earmarked for the following projects: One constructed standalone library in Laos, plus 7 classroom libraries in each of following countries; Bangladesh, Cambodia, India, Laos (another classroom library in addition to the constructed standalone library), Nepal, Sri Lanka and Vietnam.
For more information on Room to Read charity www.roomtoread.org and Moontrekker (www.moontrekker.com ) , please click on the links
About Royale International Group (www.royaleinternational.com)
Royale International Group is one of the largest independent express companies in Asia and has been providing customized global express solutions to clients worldwide since 1980. We have offices around the world to ensure maximum efficiency and accessibility with our regional headquarters in Hong Kong. Royale International Group assists companies to improve their supply chain management by offering an in depth global knowledge and a 24/7 philosophy.
Extending our South Africa Promotion Until 31st Dec 2011
Dear Royale Asia customers,
We are delighted to announce that due to the positive feedbacks from our valued customers, we would like to announce the extension of our South Africa Promotion from 21st November 2011 to 31st December 2011.
Best regards
Royale International Freight Forwarding Agency (Shenzhen) Ltd
Business development department
New regulation on proof of origin requirement for textiles and clothing products has been adopted for EU countries.
Notice: The European Parliament (EP) and the council of EP have adopted a new regulation, Regulation (EU) No 955/2011 on repeal the current proof of origin requirement for textiles and clothing (T&C) products imported into the EU from 24 October 2011. And this new regulation will replace the (EU) No1541/98.
As per the new regulation, EU will no longer be subject to the proof of origin requirement in the form of certificate of origin or origin declaration on commercial invoices.
Traders are reminded that EU still requires the indication of the country /place of origin of imported products in the customs declaration. Such indication is subject to the EU’s normal verification procedures, which include the possibility for the customs, authorities to require additional proof, where appropriate, on a case-by-case basis.
Please feel free to contact your local Royale CS or Sales Representative for more details.
Royale China Announced the New Simplified Fuel Surcharge Calculation Method
Dear Valued customers,
In order to enhance the quality and the efficiency of our service, and to simplify the calculation process for fuel surcharge, the fuel surcharge will be charged according to integer chargeable weight of each HAWB.
When the weight is less than 1Kg, then it will be counted as 1Kg (the current fuel surcharge is RMB 11.3/kg). This adjustment will be effective starting 1st November 2011.
If you have any queries, please feel free to contact your local sales representatives or contact our local hotline:
South China: 4008 871 871
North China: 4008 200 388
Best regards
Royale International Freight Forwarding Agency (Shenzhen) Ltd
Royale International Team Joins the 2011 Moontrekker Event (21st Oct 2011)
Member of the Royale International Group is bursting with enthusiasm as they prepare to take part in one of Hong Kong’s most exciting enduring competition on Friday, 21st Oct 2011.
They are expecting to join among the hundreds of community members in this year’s Moontrekker event (www.moontrekker.com). The event is a part of a fundraising drive to help raise for the charity Room to Read (www.roomtoread.org). This involves a grueling 40km race over the mountains of Lantau in the dark with the goal of finishing before sunrise.
Mr. Phil Murton and Mr. Michael Charlwood are hoping to complete the race around 8 hours time. “This will prove to be quite a physical and mental challenge for us and we are looking forward to raise as much as possible for this worthy cause”, said Phil.
If anyone would like to donate, please contact phil.murton@royaleasia.com. Thanks in advance for your support.
This is a friendly reminder for all your shipments and attached invoices going to Poland.
Please follow the guidelines listed below:
1. When sending sample shipments, all samples must include a “SAMPLE INVOICE” and all samples must be MUTILATED or CHOPPED “SAMPLE”
a. For garment samples- a cut hole or a tear has to be visible on the sample garment. The word “SAMPLE” must be chopped on the outside of the sample in a prominent position. You will need to include that “All Samples are marked with Sample Chop” on your invoice.
b. For shoe samples – a hole must be drilled ALL THE WAY through the sole. The sample shoes must be marked “SAMPLE”. You will need to include that “All Samples are marked with Sample Chop” on your invoice.
c. For other items (belts, bags, wallets, toys, etc) - “SAMPLE” must be chop marked on them. You will need to include that “All Samples are marked with Sample Chop” on your invoice.
2. For non-samples shipments, please clearly declare a realistic commercial value with a “COMMERCIAL INVOICE.”
The above guidelines were provided by Polish Customs for the purpose of smooth clearance. If mutilation upon importation is not done, shipments are undervalued, excess goods are found in the shipment, or contents found in the shipment do not match with the invoice, a penalty may be issued and possible delays to delivery.
Best Regards,
Customer Service Executive
Royale Asia
In view of the potential threat of lithium batteries to aviation safety, Royale Asia Couriers would like to remind all shippers that dangerous goods, including lithium batteries, are not permitted to be shipped as courier. Royale Asia Couriers will exercise stringent shipment inspections to prevent hidden dangerous goods from being shipped in accordance with the HK Civil Aviation Department directive and any such shipments will be returned to shippers.
Should there be the requirements to ship lithium batteries Royale Asia will work with all shippers to provide an alternate solution. CHI / ENG
Royale International Group adds more new offices in China
Shenzhen, 20th September 2011 – The Royale International Group, one of the largest independent courier company in Asia Pacific, is pleased to announce the opening of several new offices and warehouses across China.
The opening of these new offices and warehouses will strengthen the Royale International Group’s already strong position in this important market and enable the business to work even more closely with valued customers in China. The offices and warehouses, located in the Beijing, Foshan, Fuzhou, Guangzhou, Shanghai and Shantou, will help the China team builds upon the company’s regional presence in mainland China.
"The opening of our China offices and warehouses align with our global reach and growth strategy," said Mr. Spencer Lam, General Manager of the Royale International Group – China Region. “The Royale International Group has enjoyed substantial growth in China in recent years and we already have a customer base in China so this was a natural evolution for us. We are very excited about our rapid growth to-date and will continue to focus on becoming more responsive to our customer’s needs.”
The new offices & warehouses are as follows:
Royale International Freight Forwarding Agency (Shenzhen) Ltd - Beijing Warehouse
Address: Unit 13-14, Warehouse 3, No. 12 Shun Hang Street, Beijing, Airport Logistic Park, Shun Yi District, Beijing, China 101300
Royale International Freight Forwarding Agency (Shenzhen) Ltd –Shantou Branch
Address: No 3, Room 406, Building AB, Building Jinxin, Shantou city, Guangdong 515057
Royale International Freight Forwarding Agency (Shenzhen) Ltd – Zhejiang - Hangzhou Warehouse
Address: No 19 warehouse, No 5 Street, Xiasha economic and technological development zone, Hangzhou, China 310018
Although the Chennai customs has allowed import and export of courier parcels as personal baggage of couriers onboard flights from August 1 at the Chennai airport, not many businesses seem to be taking advantage of the scheme.
Moving documents and components from Chennai to other parts of the world by courier has become faster as the airport has allowed air courier companies to send consignments through personal carriers.
Royale Asia Couriers Launches Hand-carry Service from, to India
Royale Asia Couriers (India), an associate of the Hong Kong-based Royale Asia Group, has launched the (on board courier) OBC/hand carry service from and to India, according to its Managing Director, Mr Prem Kumar.
Beginning at midnight, August 29, the China Civil Aviation authority surprised many travelers by raising its security standard to level 2 at Shanghai and Beijing airports. This means passengers face higher chances of being asked to remove shoes and belts. At least 50 percent of passengers will be asked to open their carry-on bags for thorough searches. Similar security measures were carried out during the 2008 Olympic Games in Beijing and the 2010 World Expo in Shanghai.
The China Civil Aviation did not publicly announce the security upgrade. The stiffer checks created immense queues of unprepared passengers outside checkpoints at Beijing Capital International Airport. The CAA has not given any reason for the sudden change in protocol.
Whilst regular courier shipments will remain unaffected, handcarry or onboard courier shipments departing from these ports will be subject to the same scrutiny. Handcarry clients are therefore advise to take note of the current situation and allow for additional time at check in. Our handcarry team will of course take this in to account and notify clients at the quotation stage on suitable flight schedules.
Please be informed that the Universiade 2011 will be held in Shenzhen, China from 12th August to 23rd August, 2011. The Shenzhen government has issued public holiday arrangements for this event (August 12-23, 2011), which applies to all governmental departments and institutions, schools and non-government organizations in Shenzhen.
There will be significant traffic control at different areas in Shenzhen city to ensure the smooth running of the event from the 9th August till the end of the Universiade.
Royale China will be operating as normal during the whole period, we will try our best to ensure all pickups and deliveries are completed as required, but with the advent of such event, there might be possible delays beyond our control.
If you have any specific special requirements or queries, please do not hesitate to contact Royale China.
The Royale International Group Open New China Offices in Chengdu and Dalian
14 June 2011 – The Royale International Group, the largest independent courier company in Asia Pacific, announced the opening of two new additions to their China offices in Chengdu and Dalian. The opening of the additional offices is the most recent in a series of business development efforts in China by the Royale International Group.
Mr. Spencer Lam, China Market General Manager, comments: “The strategic opening of the additional China offices in Chengdu and Dalian will open new growth opportunities for us in China and APAC at large. With the new offices, we will be able to deliver our services in a more timely and customized manner.”
Advance Notice of UK Low Value Consignment Relief change
Dear Customers, please note that with effect from November 1st, 2011 UK Customs will be lowering the low value consignment releief threshold from GBP18 down to GBP15. Shipments that are declared above GBP15 in value will therefore be liable to UK Value Added Tax (VAT) on entering the UK from November 1st onwards. Customers should take note of this when declaring values for their goods to the UK. For any further information please contact our customer service team on cs@royaleasia.com
Royale Asia once again joins forces with Nottingham Forest FC
May the 13th marks the return of the annual Hong Kong Soccer 7’s tournament to the territory with teams from across the globe flying in to compete in one of the most exciting football tournaments in Asia (www.hksoccersevens.com) Following their debut appearance in last year’s tournament, two time European cup champions, Nottingham Forest FC, return and once again team up with Royale Asia to compete against the likes AC Milan, KFC Tokyo and the Citibank All Stars in what will surely be a mouth watering weekend of football.
Aside from the competition the Nottingham Forest Mobsters will be holding two coaching sessions during their visit. The first of which will be held on May 10th in Discovery Bay to coach up to 100 kids aged 8-12 who belong to the Discovery Bay Dragons. Photo sessions and autograph signings will also take place. The following day will see a coaching session for those involved in Operation Breakthrough which supports disadvantaged teenagers in Hong Kong. Once again, the former stars will run coaching sessions that will surely be enjoyable and memorable to all involved.
We look forward to a successful week ahead with the Nottingham Forest Mobsters and hopefully some silverware to crown the visit!
Training Session on 10th May 2011
Venue: DBIS International School, Discovery Bay, Lantau
Time: 6.30pm - 8pm
Training Session on 11th May 2011
Venue: King's Park Sports Ground
Time: 6pm - 7:30pm
HKFC International Soccer 7s 2011
Date: 13 - 15 May 2011
Venue: Hong Kong Football Club
website: www.hksoccersevens.com
Royale International Freight Forwarding Agency (Shenzhen) Ltd Announces their new warehouse in Shanghai Hongqiao
Shanghai, China, 27 April 2011 - Royale International Freight Forwarding Agency (Shenzhen) Ltd announced the opening of their new warehouse in Shanghai Hongqiao in May, 2011. The Hongqiao warehouse is located in Workshop Tier 1, 5/F, 98 Beishen Road, Minhang Area, Shanghai, and it is close to Shanghai Hongqiao International airport which can speed up the transit time. The Shanghai warehouse was established to further cater to their businesses in Northern China.
Royale International Group Continues Aggressive Expansion with German Offices
Hong Kong- April 26, 2011 – The Royale International Group, one of the largest independent courier providers in the Asia Pacific region, today announced the official opening of its corporate offices in both Dusseldorf and Frankfurt, Germany. The continued, aggressive international expansion is designed to capitalise on the growing demand for its global courier solutions.
The new offices will expand the Royale International Group's European customer portfolio and enhance the services offered to existing clients. Driven largely by the rapid growth of courier solution demands throughout Europe, Royale Germany is expected to play an increasingly significant role in enabling clients to optimise the performance of their logistical infrastructures.
"Europe's global courier market and the infrastructure that supports it are growing at an unbelievable pace, presenting a tremendous strategic opportunity for the Royale International Group," said Dean Locke, Managing Director of Royale International Group. "Considering our current customer base and strong partnerships with our European partners, it is the most logical area for us to expand our overseas offices. The market is primed for Royale Germany to build on these relationships and extend into untapped opportunities."
For more information on Royale Germany International Couriers GmbH, please contact our local sales representatives below or visit www.royalegermany.com.
Retail in Asia - CEO Talking Shop: Understanding your logistics provider can ensure promising supply chain mgmt, says Royale Asia
Dean Locke and John Fawcett are co-CEOs of Royale Asia, an Asia-Pacific logistics and courier company whose clients include some of the region's major retailers. In an interview with Retail in Asia they share the latest logistics trends among Asian retailers and offer top logistics tips for e-tailers around the region.(Source: Retail in Asia)
Retail in Asia - CEO Talking Shop: Understanding your logistics provider can ensure promising supply chain mgmt, says Royale Asia
Dean Locke and John Fawcett are co-CEOs of Royale Asia, an Asia-Pacific logistics and courier company whose clients include some of the region's major retailers. In an interview with Retail in Asia they share the latest logistics trends among Asian retailers and offer top logistics tips for e-tailers around the region.(Source: Retail in Asia)
Royale International Group Announces China Expansion Plans
Shenzhen, China - The Royale International Group, the largest independent courier company in Asia Pacific, is planning on opening new operating subsidiaries in China to support their China expansion plans.
The Royale International Group is looking to capitalize on a growth in emerging China economies with particular attention to the Southern and Northern China markets. The company is seeking to enhance and build upon its core client base in China and to increase its presence in China.
Mr. Spencer Lam, Royale's China Market General Manager, comments: “it is our goal to become a well established organization in the global courier markets and the new offices in China supports our commitment to continued global expansion.” The opening of the additional China offices and warehouse facilities is the most recent in a series of international business development efforts by Royale International Group.
Over the next six to eight months, the company will open new offices in Fuzhou, Chaozhou, Chengdu, Dalian and new warehouse facilities in Guangzhou, Xiamen, Beijing and Hangzhou to demonstrate its commitment to the rapidly growing clients in Asia.
For more information, please contact us at our China Local Hotline: 4008 200 388 (Northern China) or at 4008 871 871 (Southern China).
Royale International Freight Forwarding Agency (Shenzhen) Ltd, Dongguan Moves Office to Downtown
Humen, Dongguan – 30 March 2011 - Royale International Freight Forwarding Agency (Shenzhen) Ltd, Dongguan announced the relocation of their office from Humen to Nancheng in downtown Dongguan on 01 April 2011, in response to their tremendous growth this past year. All office operations will resume normal during the relocation process.
The new office relocation will help Royale International Freight Forwarding Agency (Shenzhen) Ltd to provide better service and higher efficiency to its customers. For more information, contact the Royale International Freight Forwarding Agency (Shenzhen) Ltd, Dongguan at:
New Address:
A1115, Center of Hongxi,No.2Tiyu Road, Nancheng District, Dongguan City 523009 China
Further to 7 days of unrest and uncertainty with regards to the political situation in Libya, Royale Asia advises all customers that service to the North African country are operating intermittently due to disrupted flight schedules and customs processing.
Royale Asia services will continue as normal where possible, however, for any urgent requirements please ensure that you call Royale Asia customer service for immediate attention on +852 2318 0370 or email to cs@royaleasia.com
Due to the rising cost in the logistic industry during the Year of the Rabbit, many companies have already published their new increased tariff rates.
Despite of the change in cost in the economy, Royale International Freight Forwarding Agency (Shenzhen) Ltd. have declared that their export tariff rates will remain unchanged in order to better serve its customer and to provide them with a more compeitive edge for this coming year.
For more information, please contact Royale International Freight Forwarding Agency (Shenzhen) Ltd. Customer Service Hotline at:
South China 4008 871 871
North China 4008 200 388
Further to Friday's earthquake and subsequent tsunami please note that there are continued problems within Japan with transport / airports / communications / electricity and power supplies all affected…importantly to note there are also fuel shortages.
Whilst Royale offices in Japan are available there is a chance that they will have to be unmanned whilst the radiation levels in Tokyo continually rise.
Many Japanese cities are operating rolling blackouts, the scheduled suspension for Tokyo today (March 16th) is 1800-2200 Japan time (GMT+09).
Royale Asia services will continue as normal where possible, however, for any urgent requirements please ensure that you call Royale Asia customer service for immediate attention on +852 2318 0370 or email to cs@royaleasia.com
Following last week's earthquake and tsunami, service to Japan continues to face severe disruption. The country is experiencing rolling power blackouts and fuel shortages as well as major damage to infrastructure. No deliveries can be guaranteed at this time. You can contact our CS department with further enquiries on cs@royaleasia.com.
Royale Asia Opens Second Office in the Philippines
Cebu, Philippines – 04 March 2011 – Royale Asia, one of asia pacific’s leading independent courier & logistics, continues to expand with today’s opening of a new office in Cebu. The primary role of the new office is to expand on the existing Royale Asia business and presence in the Philippines, providing a much greater level of local sales and support for Philippines-based customers.
The company already has an office in Manila. The new office is located on the Jegma Construction Bldg., National Highway, Pusok, Lapulapu City will accommodate the company’s expanding courier & logistics services. “Substantial time and effort has gone into selecting the new location and making sure the opening of our new office reinforces our aim to provide our customers with a true 24/7 presence”, says Scott Morson, Regional General Manager of the Royale Asia Group.
For further information please contact Phillips Lorena, Cebu Royale Asia’s Branch Manager at tel: +63 32 495 8062 /mobile: + 63 9494234349 or visit www.royaleasia.com.
About the Royale Asia Group:
Royale Asia Group is one of the largest independent express companies in Asia and has been providing customized global express solutions to clients worldwide since 1980. We have offices around the world to ensure maximum efficiency and accessibility with our regional headquarters in Hong Kong. Royale Asia assists companies to improve their supply chain management by offering an in depth global knowledge and a 24/7 philosophy.
Notice: Additional Residence Delivery Fee Applicable to Shipments From China to France
As of 1st January 2011, Royale International Freight Forwarding Agency (Shenzhen) Ltd will include an additional Residence Delivery Fee (RMB100 per air waybill (AWB)) for all China shipments to France.
For enquiries, please feel free to contact our China Customer Service Department at:
China Local Hotline:
4008 871 871（Southern China）
4008 200 388（Northern China）
Due to the further expansion, please be informed that we will move our Guangzhou office to the following new address in Tian He Dong Road effective immediately.
Please note: The Royale International Freight Forwarding Agency (Shenzhen) Ltd - Guangzhou office will continue to operate under normal business hours during the relocation. All contact numbers (telephone and fax) will remain unchanged.
New Guangzhou Address Location:
Rm. 601, 6/F, Jun Yuan Tower, 155# Tian He Dong Road,
Tian He District, Guangzhou, 510001 China
Dangerous Goods Advisory – Batteries in Passenger Baggage
In view of the potential threat of lithium batteries to aviation safety, Royale Asia Couriers would like to remind all clients that lithium batteries, are not permitted to be shipped as checked in passenger baggage.
Royale Asia Couriers will strictly enforce this rule and exercise stringent shipment inspections to prevent hidden dangerous goods from being shipped in accordance with the Hong Kong Civil Aviation Department directive and any such shipments will be returned to shippers.
Should there be the requirements to ship lithium batteries Royale Asia will work with all shippers to provide an alternate solution.
Customers are reminded to declare shipments at true and correct values on shipment invoices. Failure to do so may result in customs holds, inspections and subsequent fines if they deem values to be unrealistically low.
Royale urges customers to adhere to this notification closely. If customers are unsure on any point regarding what values to declare they can contact their Sales Representative at Royale to clarify. Please note that any fines imposed for false declarations will be billed back to shippers.
Dear Customers,
Please note that the cargo facility at Beijing's Capitol airport is moving to a new location on the airport this weekend. Please note that during the transition this may cause potential delays to import and export services. The timelines as advised by Beijing Aviation are as follows:
Beijing Aviation Ground Services Co Ltd will commence movement Jan 16th until Jan 20th
Air China Cargo will move Jan 15th and 16th
All flights arriving before 20:00 Jan 16th will be handled as normal at the current terminals
Flights after this time will be handled at the new facilities.
Royale will be assigning additional airport attendance staff during the transition so there is minimal impact for our time critical courier movements.
Royale International Freight Forwarding Agency (Shenzhen) Ltd Announces their new office in Qingdao
Qingdao, China, 4 January 2011 - Royale International Freight Forwarding Agency (Shenzhen) Ltd. announced the opening of their new office in Qingdao today, located in Times Square, Qingdao City. The Qingdao branch was established to further cater to their businesses in Northern China.
The Royale International Courier Group is one of the largest independent logistic courier company in Asia Pacific with over 32 offices worldwide and aids some of the largest fortune 500 companies.
Under Europe’s Community Customs Code a newImport Control System (ICS) will come into effect on January 1st, 2011 within the EU (and also Switzerland and Norway).
ICS is an electronic security management system which enables customs authorities to assess the security risk on imports by analysing electronic data prior to the physical arrival of the shipment. This new regulation applies to all modes of transport (air, road, sea, and rail) and will apply to all shipments originating outside of the 27 EU member states plus Switzerland and Norway.
Royale Asia will ensure all such data is transferred to the relevant authorities in the required timeframes and not require any additional data input from our customers. The new system may initially result in more frequent security checks as customs authorities are currently operating on high alert levels but we have taken all the required steps to ensure a smooth transition.
Royale Asia Sponsor the Tenerife 7's Football Tournament in Canary Island, Spain (November 19- 21, 2010)
Royale Asia was proud sponsor of the recent Tenerife 7’s Football Tournament held in the Canary Islands, Spain from November 19-21, 2010. The tournament boasts a wealth of ex-Premiership stars and Royale Asia also had 3 players make appearances in the form of John Fawcett, Dean Locke and Phil Murton who played alongside Jim Magilton, Nigel Jemson, Nicky Summerbee and Chris Makin.
We look forward to supporting this great event in years to come. For more information, please visit Soccer Experience.
Royale International's New Corporate Website and Rebranding in South Africa
South Africa 1 December 2010 – Royale International (previously known as the South African Courier Systems ), a subsidiary of the Royale Asia Group has re-branded itself to reflect the changing demand for its service and customer.
The new visual identity and corporate website have just been launched to incorporate elements to strengthen, and modernise how it represents its worldwide network and services to its customers. The new corporate identity can be found at www.royaleafrica.com.
Andy Smallman, Royale International South Africa Director, stated, "We underwent a significant process in an effort to fine tune our brand. I truly believe our new image represents the pillars of the Royale Asia Group’s brand. "
“ We believe that the new name will better reflect the connection with the Royale Asia Group. The emphasis on a new brand reflects Royale Asia Group's desire for a more unified representation across its global network.” said Scott Morson, Regional General Manager.
Royale International is recognized for their wide range of domestic & international courier services, commitment and tailor made solutions, catered to the South African market. For more information on the Royale International, please visit www.royaleafrica.com or contact your local Sales Representative at a location near you:
Port Elizabeth
Tel: +27 (0)41 581 0455
Email: opsplz@royaleafrica.com
About Royale Asia Group:
Royale Asia Group is one of the largest independent express companies in Asia and has been providing customized global express solutions to clients worldwide since 1980. We have offices around the world to ensure maximum efficiency and accessibility with our regional headquarters in Hong Kong. Royale Asia assists companies to improve their supply chain management by offering an in depth global knowledge and a 24/7 philosophy.
About Royale International (aka the South African Courier Systems )
Established in South Africa in 1995, Royale International have a world wide reputation for being fast, reliable and cost effective. We have the ability to handle urgent and time sensitive shipments, and manage any specific logistics requirement you may have. Royale International’s specialty is an overnight delivery service to most major cities from Cape Town, Johannesburg and Durban.
This is a friendly reminder for all your invoices going to South Africa. Please follow the guidelines listed below:
1. When sending samples shipments, all samples must include a “SAMPLE INVOICE” and all samples must be MUTILATED.
a. For garment samples- a 26mm diameter cut hole or a 51 mm (length) tear has to be visible on the sample garment. The word “SAMPLE” must be marked on the outside of the sample in a prominent position.
b. For shoe samples - 2cm hole must be drilled ALL THE WAY through the sole. The sample shoes must be marked “Sample not for resale”. You will also need to add an additional remark on your invoice stating that “All samples are mutilated.”
c. For other items (belts, bags, wallets, toys, etc) - a sample chop “INDELIBLY” must be marked on them. You will need to include that “All Samples are marked with Sample Chop” on your invoice.
2. For non-samples shipments, please clearly declare a realistic value with an attached “COMMERCIAL INVOICE.”
The above guidelines were provided by the South African Customs for the purpose of smooth clearance. If Mutilation upon importation is not done, or excess goods are found in the shipment, or contents found in the shipment do not match with the invoice, penalty will be issued.
Best Regards,
Customer Service Executive
Royale Asia
Hong Kong 30 November 2010 – Royale Asia has launched a new corporate website to support its evolution and growth of the company. The new corporate website which features a complete rebranding and a multitude of new and updated user-friendly features for an improved customer experience, as well as a list of services offered to customers.
Due to recent plots by terrorists to ship explosives via cargo aircraft with immediate effect we are no long able to accept and shipments to or from the Yemen or Somalia due to continuing security concerns. Should you have any questions regarding this please feel free to contact our Customer Service Department or your local Account Manager.
New US Transport Security Administration regulations mean we can no longer accept Cash or COD shipments to the US effective immediately. Should you have any questions regarding this please feel free to contact our customer service department or your account manager.
Article in The Standard: Global Integrated Courier Solution
October 19, 2010
Source: The Hong Kong Standard
Endowed with a superb deep-water harbor offering a safe haven for ships in close proximity to the Pearl River Region, being an entrepot has also been embedded in Hong Kong’s history and has laid solid foundations for its logistics hub status today.
The Royale Asia Group has been providing customized, one-stop courier solutions to international customers since its establishment in the early 1980s. They chose Hong Kong to station their Asian head office in 1993 under the operation of the Hong Kong Delivery Company (HKDC).
Scott Morson, Regional General Manager of the Royale Asia Group, said they felt Hong Kong’s geographical advantage provided the perfect platform for international businesses to access Asia as well as Mainland China at that time, so they decided to open their Asia Pacific Corporate Headquarters in Hong Kong and cater to the global market……
Please be informed that Dubai Customs will be upgrading their automated electronic clearance application processes with the migration from Mirsal 1 to the newly advanced Mirsal 2 as of Monday 1st November 2010.
To limit any possible impact to you and your business, Dubai Customs are advising all shipments to Dubai with a value above AED1000/ or equivalent to USD700 should have the following information on the invoice:
• Invoice number
• Country of origin
• Description of the goods
• HS code
• Weight of each line item
• No. of units / pieces
• Value and Currency
It is extremely important that all of the above mandatory details are submitted.
Failing to comply with providing the above information for the shippers / exporters invoice will result in shipments being held. The shipment will remain in custody of customs until the required information is made available by the shipper (origin) or the consignee (destination UAE). Therefore, please ensure the above information is submitted in order to achieve minimal impact to your business.
It is also important that all importers / Exporters should be registered with Dubai Customs Mirasal2 Program and should have a valid import / export code, failing to have this code will not be able to clear their shipments out of the customs facility and will cause clearance delays.
Thank you for your business with Royale Asia/ Hong Kong Delivery Company (HKDC). Due to the further expansion, please be informed that we will move our Cheung Sha Wan office to the following new address in Kwai Chung effective as of 25th October 2010.
NEW ADDRESS LOCATION:
Royale Asia/ The Hong Kong Delivery Company (HKDC)
3/F Wo Kee Hong Building, 585-609 Castle Peak Road,
Kwai Chung, NT, Hong Kong
Tel: +852 2218 5800 Fax: +852 2816 5335
Please Note: Drop-off Service will be available in our Tsuen Wan Office. Please place your order at +852 2218 5800 before dropping off your shipment or by emailing us at cs@royaleasia.com. We look forward to your continued support. Should you have any queries, please feel free to contact us at +852 2218 5800. Please download our Relocation Notice here.
Please find below an update on the current China customs regulations for import shipments into China. Any additional questions can be raised with our customer service team on 2318 0370 or cs@royaleasia.com
KJ1
Document shipments.
KJ2
This category is for tax-exempt goods. This is only valid for goods that are valued below RMB50.
No branded goods are allowed to enter China via KJ2 method, even if mutilated. The brand name/label will have to be completely removed to enable brand name items to clear as KJ2 class low value samples. Samples with brand names will be considered above RMB50 in value by customs and have to be cleared as KJ3 goods.
If there is any under valuation and/or miss-declaration of commodity discovered then the shipment will be held until further confirmation is received from origin.
Invoices must clearly detail the specification of the commodity, value, model number, purpose of use and HS code.
KJ3
This category is for dutiable samples. For goods valued between RMB50-5000.
Invoices must clearly detail the specification of the commodity, value, model number, purpose of use and HS code.
Consignee must also have the import right for such items and be able to provide their 10 digit customs code for clearance.
Tax and duty will be levied against such shipments.
KJ4
Formal Import of shipment into China.
Full paperwork must be provided by shipper detailing specification of the commodity, value, model number, purpose of use and HS code.
Consignee must also have the import right for such items and be able to provide their 10 digit customs code for clearance and hold the relevant product import licenses.
Currently shipments under KJ1 classification are not experiencing delays into China.
Under the KJ2 classification, multiple commodities are restricted and cannot be imported under normal KJ2 routing. Such commodities may not be thought of as traditionally sensitive and can include such mundane items as dental moulds, fishing equipment etc. Alternative solutions are available but transit times will be longer than usual due to customs inspection backlogs. Current clearance times fro KJ3 and KJ4 imports are approximately 3-4 days from Hong Kong.
Edwin Stevens is a 15 year old Hong Kong born boy who has a severe condition known as Ullrich Scleroatonic Muscular Dystrophy (USMD) which is a very rare form of muscular dystrophy that affects children from birth. Edwin has never walked and is currently confined to a wheelchair. As Edwin has grown older and has reached his teenage growth spurt, his body is no longer able to support itself and he now has spinal curvature in excess of 75 degrees. This has resulted in Edwin being in extreme discomfort and increasing pain and in addition it is becoming increasingly difficult for him to spend long periods of time in his wheelchair.
In order to correct the severe curvature, it is necessary for him to have major surgery. This will entail inserting a bracing rod into his spinal column from his neck to the base of his spine. The operation is not being covered by insurance and as you can imagine, this will be quite costly as it having to be done under the private health sector. His parents are long time Hong Kong residents and valued members of their community whose home is always open to anyone in need of friendship and support. Eddie is an intelligent, brave and very amusing young man who truly makes a difference. A close group of friends of Eddie’s parents have made a decision to take this out of their hands - they have enough to cope with. We’d really appreciate your support.
To support this worthwhile cause, please send donations to:
Ronald H. T. Lee & Co - Clients A/C
Mail to: Edwin Stevens Fundraiser
c/o 20/F Queen’s Centre
58-64 Queen’s Road East
Hong Kong
You can download more info on the background, donation A/C no. and event here. For further information, please contact appealforeddie@gmail.com or call +852 9714 6296.
Royale Asia Announces their Seventh New China Office in Hangzhou
Hangzhou, China - August 31, 2010 - Royale International Freight Forwarding Agency (Shenzhen) Ltd. announces the opening of an office in Hangzhou, China in support of its expanding China markets.
Royale’s office, opening September 1st, 2010, is located in Jianghe Square on Jianggan District. The Hangzhou office will be one of the primary gateway to Royale’s one stop international courier solutions for those clients in the China region. The office will support Royale’s Sales, Customer Service, and Operations departments, as needed, to effectively service the needs of this market.
“Our business in China has grown rapidly, and the opening of our office in Hangzhou is the best way for us to service our current and future customers in the area.” said Spencer Lam, General Manager – China for the Royale Asia Group. “The location is a great fit with Royale’s commitment to customer service and faster transit times.”
The new location, effective 1st September 2010 is:
The Hangzhou office will be managed by Mr. James Song, Sales Manager (james.song@royaleasia.com).
For more information on Royale International Freight Forwarding Agency (Shenzhen) Ltd., please visit www.royaleasia.com or call our Local Hotline 4008 200 388.
Change in Volumetric Weight starting from 1st September 2010
In line with current express industry standards, Royale Asia will be changing its volumetric weight calculation with effect from September 1st 2010. The new calculation will be as below.
L x W x H/5000
For example a shipment of dimensions 30/30/30cm will have a chargeable weight
of 5.4kg (30x30x30/5000).
The revision of the formula places Royale in line with current industry practice within the courier and express markets. If you have any questions please feel free to contact our customer service department.
Letter of Notification on Execution of Announcement (No. 43) by General Administration of Customs
On 2nd July 2010, the General Administration of Customs of the People’s Republic of China issued the No. 43 Announcement:
Amendment of Management Measures Regarding Cross-border Personal Express, which will be executed as of 1st September 2010. We hereby send this letter to notify you of relevant rules and regulations, and to facilitate the operation of cross-border express in the future.
Please read it carefully, and kindly prepare for further cooperation as following.
1. For parcels sent from overseas regions (including Taiwan, Macao and Hong Kong of PRC) to Mainland China, it is required to provide the company name of consignee in full title by the client. With regard to shipper’s company information, the requirements are unchanged.
2. For parcels sent from Mainland China to overseas regions (including Taiwan, Macao and Hong Kong of PRC), it is required to provide the company name of shipper in full title by the client. With regard to consignee’s company information, the requirements are unchanged.
3. To meet the requirements as mentioned above, please pay attention to following aspects in filling in a waybill.
• Please provide the full title of shipper’s/consignee’s company that is located in Mainland China. For example, Royale International Freight Forwarding Agency ( Shenzhen ) Ltd etc.
• Don’t use short title of a company, such as Royale Int’l, etc.
• Don’t use a full name or first name of individual to substitute for the company name.
4. Please comply with the requirements as stipulated. Otherwise, the shipment might be delayed in customs clearance, detained by the customs, or returned to the shipper.
Please feel free to contact Royale Asia's Customer Service Department at cs@royaleasia.com, if you have any inquiries.
The Royale International Courier Group Opens New Office in Fiji Islands
The Royale International Courier Opens New Location to Accommodate New Client’s Demand in Fiji Island.
Nadi, Fiji Island, 16 July 2010-- The Royale International Courier and their strategic alliance partner, Famous Pacific Shipping (FPS) has just expanded to cater to new customers in Nadi, Fiji Islands. The Royale International Courier Group is one of the largest independent logistic courier company in Asia Pacific with over 32 offices worldwide and aids some of the largest fortune 500 companies.
The company's unique tailored services and great customer services have enabled them to grow rapidly in a highly competitive industry. The company currently has locations across the country including Australia and New Zealand as well as other parts of Asia Pacific. Over the past decade, the Royale International Courier Group has worked with clients in various industries including ICT & telecommunications, financial, manufacturers, law firms, life sciences, publishing, retail & distribution and logistics services.
The opening of the new office in Fiji Islands is due to the overwhelming client demand in response to last year's success despite of the economic downturn across the globe. Mr. Marcus Goldsworthy, Famous Pacific Shipping (FPS) will oversee the operations of the Fiji Island office and be responsible for fostering existing business relationships and driving new courier services in Fiji.
“We are very excited about the new office location. We feel that by integrating the latest courier and logistics services from key partners is pertinent to our strategy of bringing the best one stop integrated solutions to market, to meet current business demand and ensure customers remain competitive.” , Mr. Marcus Goldsworthy, Famous Pacific Shipping (FPS).
Commenting on the new location, Scott Morson, Regional General Manager, Royale International Courier Group said,"We have had such success over the last few years and our customers have asked that we open our business to expand into other markets. I am excited about the growth and look forward to what the future holds with our strategic partnership with Famous Pacific Shipping (FPS). Our ultimate goal is to have offices to support our customers anywhere, anytime"
The Royale International Courier Group expects to continue to expand its office network in new locations across the globe in the next three years to accommodate the demands of their clients.
For more information on Royale International Courier, Fiji Islands, please contact our local Sales Representatives below or visit www.royaleasia.com.
About Royale International Group:
Royale International Group is one of the largest independent express companies in Asia and has been providing customized global express solutions to clients worldwide since 1980. We have offices around the world to ensure maximum efficiency and accessibility with our regional headquarters in Hong Kong. Royale Asia assists companies to improve their supply chain management by offering an in depth global knowledge and a 24/7 philosophy.
Talking Shop: Good logistics mgmt can bring huge savings, says Royale Asia
Scott Morson is regional general manager of the Royale Asia Group, an Asia-Pacific logistics and courier company whose clients include some of the region's major retailers. Retail in Asia talked to Morson about how Royale Asia distinguishes itself from the competition, and asked what tip he had to offer Asia's retailers. (Source: Retail in Asia) Read More…
With effect from July 1st, 2010 China customs are reinforcing legislation relating to commodity declarations for shipments to and from China. Greater attention will be paid by customs to invoices and packing lists for all import and export shipments with a specific focus on the declared commodity description.
All invoices and packing lists must clearly state the proper commodity name, model number if applicable, purpose of use and HS code. Any non-compliance will result in inspections and delays to transit times.
On Sunday 23rd May 2010, HKDC Mobsters played KCC Dragons in the final of the Yau Yee League (YYL) 11-a-side knockout cup competition at the King’s Park Sports Ground in Ho Man Tin, Kowloon.
The final is the culmination of a competition involving all 50 teams in the YYL so for any team to qualify was a great achievement – in a closely fought game Mobsters scored the only goal of the game to come out 1-0 winners and bring the trophy home for HKDC.
The HKDC/Royale Asia Football team (aka HKDC Mobster) has had a tremendous debut season in the Yau Yee Amateur Football League 1st Division and aim to cap it off by winning the Cup Final on May 23rd. The game starts at 3.30pm on Sunday the 23rd of May at Kings Park Sports Ground in Jordan against Kowloon Cricket Club. We would love as many friends, colleagues and HKDC/Royale clients to attend what will be a fun and hopefully victorious day out!
Royale International Courier Group Now in New Zealand
AUCKLAND, NEW ZEALAND, 07 December 2009 - International courier service firm, Royale International Couriers (NZ) Ltd. has formed a strategic alliance with Famous Pacific Shipping (FPS) and announced the opening of its new office in Auckland. The new office will enable Royale International Couriers (NZ) Ltd to meet the increasing demands of both national and international customers in the Australasia region and build on its current customer base.
The establishment of the Auckland office is a further step in the growth of the company's Asia Pacific and Australasia footprint, which currently covers Brisbane, Melbourne and Sydney. The new Auckland office will help capture the rising demand for professional, one stop integrated courier solution within the Australasia region.
Mr. Marcus Goldsworthy, Famous Pacific Shipping (FPS) will oversee the operation of the Auckland office and be responsible for fostering existing business relationships and driving new courier services in the New Zealand market. “We are delighted to have formed a joint venture with Royale International Couriers (NZ) Ltd. as they are without question the leading independent courier network throughout the Asia Pacific Region. It is our view that the strategic alliance will bring enormous benefits to clients of both FPS in New Zealand and Royale International Courier Group worldwide. It is our intention to further expand the Royale International Courier network through the South Pacific Island economies using FPS current activity as spring board.”, said Marcus Goldsworthy.
The new Royale International Couriers (NZ) Ltd. office is located at 5-7 Amelia Earhart Ave, Airport Oaks, Auckland, New Zealand and is open for business from December 2009.
For further information about Royale International Courier Group, please visit www.royaleasia.com
Royale Asia Announces Opening of New China OFfice in Ningbo
Ningbo, China - 02 Nov 2009 - Royale International Freight Forwarding Agency (Shenzhen) Ltd., a leading independent courier company, today announced that it has expanded its presence in China and has opened a new office in Ningbo in the economic hub of the Zhejiang Province to increase its coverage in Eastern China.
The new office is expected to help drive the development of Ningbo's logistical needs and introduce Royale Asia’s logistic services to importers and exporters. “China has the fastest growing economy in the world with approximately 20% of Chinese consumer goods manufactured in Ningbo and its surrounding area. Having a presence in Ningbo will let us better serve our growing China client base,” said Scott Morson, Asia Pacific Regional Operations Manager.
Royale Asia will be offering a full range of services including international courier, special deliveries and next flight out (NFO) service, time critical services, warehouse & logistic solutions, airfreight and inventory management.
For further information about Royale International Freight Forwarding Agency (Shenzhen) Ltd., - Ningbo Branch, please visit www.royaleasia.com
About Royale International Group:
Royale International Group is one of the largest independent express companies in Asia and has been providing customized global express solutions to clients worldwide since 1980. We have offices around the world to ensure maximum efficiency and accessibility with our regional headquarters in Hong Kong. Royale Asia assists companies to improve their supply chain management by offering an in depth global knowledge and a 24/7/365 philosophy.
Royale Asia Couriers (P) Ltd. opens new branch office in Bangalore, India
Royale Asia Couriers (P) Ltd. is pleased to announce the opening of a new branch office in Bangalore, India, on 1 April 2009. The new office is strategically located in the state in Southern India, best known for its forefront of industrial and high tech growth in India. Karnataka provides the ideal choice for Royale Asia (P) Ltd.
The opening of the new office marks an increased commitment to providing a fast, effective service to customers in this emerging market.
The Bangalore office will further strengthen Royale Asia Couriers (P) Ltd.’s position in the India market, by enhancing our network and providing customers with a vital link to the global economy. “Royale Asia Couriers (P) Ltd.’s customer base has grown considerably the past 20 years, and it has become important for us to have a regional presence to better support our international customers,” noted Dean Locke, Principal of the Royale Asia Group.
"The opening of our new Bangalore office is part of our strategic plan for India, and will cater to the diverse needs of domestic and international businesses. We offer exceptional logistics and international courier services,” said Mr. Scott Morson, Regional General Manager Asia Pacific. "India is one of the fastest growing and emerging economies with an increasing demand and need for business support. This office will provide a gateway for Southern India. It will allow us to help Indian manufacturers, suppliers, exporters and business in general, to reach the globally economy easily and in a more efficient manner.”
The Bangalore office offers a broad variety of logistic courier services, including warehousing, distribution and a full spectrum of courier services. Royale Asia Couriers (P) Ltd. offers International Courier, Special Deliveries and Next Flight Out (NFO), Time Critical Services (Hand carry aka On Board Courier), Warehousing & Logistics Solutions, Bulk Mail and Research Distribution.
For more information on Royale Asia Courier (P) Ltd., please visit www.royaleasia.com
Contact:
Royale Asia Couriers [P] Ltd (Bangalore)
1222, Laxmi Nivas, 4th Cross, 1st Main
New Thippasandra, HAL 3rd Stage
Karnataka, Bangalore 560075
Tel: (91) 80 3247 5911
Email: bangalore@royaleasia.com
About Royale International Group:
Royale International Group is one of the largest independent express companies in Asia and has been providing customized global express solutions to clients worldwide since 1980. We have offices around the world to ensure maximum efficiency and accessibility with our regional headquarters in Hong Kong. Royale Asia assists companies to improve their supply chain management by offering an in depth global knowledge and a 24/7 philosophy.
###
For Media Contacts/Partnership inquiries, please contact:
Regional Marketing Department
Tel: +852 2318 0370
Email: mktprg@royaleasia.com
Website: www.royaleasia.com
Global Sources Gift & Premium and Fashion Accessories (28 April – 1 May 2009)
Royale Asia will attend Global Source's China Sourcing Fair 2009 (Gift & Premiums and Fashion Accessories 20009). If you are visiting or exhibiting at the fair, welcome to visit our booths located below and learn how Royale Asia helps you stay successful - and more efficient - faster!
Gift & Premiums
Date: April 28 – May 1, 2009
Venue: Asia World Expo
Booth: Hall 3&6, 6R10
Fashion & Accessories
Date: April 28 – May 1, 2009
Venue: Asia World Expo
Booth: 1S13
Please note that items classified as dangerous goods (DG’s) as set out by the International Civil Aviation Organization (ICAO) are not allowed to travel under courier mode and cannot be sent by HKDC*.
Items classified as DG’s include aerosols, chemicals, cosmetics, liquids, fuel control systems, bleach, household cleaners, paints, polishes, adhesives, matches, sealants, wet batteries, lithium batteries, magnets, medical supplies or equipment, lighters, fireworks, pharmaceuticals, vaccines and varnishes.
These items MUST NOT be sent as courier. Failure to adhere to these instructions will result in heavy fines from the Civil Aviation Departments in both Hong Kong and the destination country and can even result in imprisonment in certain jurisdictions. If you are unsure as to whether any of your shipments fall into any of the above categories then please contact HKDC's staff for clarification prior to shipping.
*Unless traveling under air freight mode and an air freight booking has been arranged with HKDC staff.
Royale Asia Couriers P Ltd Celebrates 1st Anniversary of India office
India (February 2009) - Royale Asia Couriers P Ltd a member of the Royale International Group is pleased to announce its 1st anniversary celebration of the India office located in Chennai.
Group Principals John Fawcett and Dean Locke were present from Hong Kong along with local Managing Director Mr. Prem Kumar to celebrate the event in the presence of local clients, associates and business partners.
The office having been built on a solid foundation of support, teamwork and world-class customer services has made great strides during its first year and the foundations have been set for further expansion across the sub continent over the coming years.
"Within the Asia Pacific region, India is considered to be one of the most promising and important future markets which will play a vital role in our global growth strategy. Our goal is to be the first choice for service focused Indian businesses,” commented Scott Morson, Regional General Manager Asia Pacific. “The Royale International Group has a powerful brand in Asia Pacific and is dedicated to providing clients with a superior level of service to help meet their courier objectives and needs.”
Royale Asia Couriers P Ltd offers worldwide service coverage ranging from International Courier, Special Deliveries and Next Flight Out (NFO), Time Critical Services (Hand carry aka On Board Courier), Warehousing & Logistics Solutions, Bulk Mailing and Publications Distribution. “Our specialist teams offer a high level of service with an in depth insight into the ever changing courier world. Dedicated account managers ensure a coordinated client focus is delivered from the point of request to delivery of all products and services” said Scott Morson.
For further information about Royale Asia Couriers P Ltd, please visit www.royaleasia.com
About Royale International Group:
Royale International Group is one of the largest independent express companies in Asia and has been providing customized global express solutions to clients worldwide since 1980. We have offices around the world to ensure maximum efficiency and accessibility with our regional headquarters in Hong Kong. Royale Asia assists companies to improve their supply chain management by offering an in depth global knowledge and a 24/7 philosophy.
Paris, France (February 2009) — HKDC Europe, one of Asia Pacific’s largest independent courier services firm specializing in integrated courier solutions, continued its France expansion with the recent opening of its new location. The office is managed by Mr. John Fawcett and is open 24/7/365. To contact the new HKDC Europe or to place an order, call +33 1 4863 0043.
HKDC Europe has a connection of over 150 cities worldwide and is the perfect solution for any corporate company or international agency looking for highly qualified professionals for their courier needs. “I am excited to announce the opening of our new Sales office,” said John Fawcett, Royal International Group's European Managing Director and Partner. “The company was founded in 1980 and has been steadily growing. In 2009 our goal is to provide major worldwide businesses with personalised integrated courier solutions anywhere in the world.”
HKDC Europe currently has offices globally, in Europe, Asia Pacific and North America. Over the next several years the company plans to open new offices in cities across the world, including Frankfurt, Nanjing, Suzhou, Hang Zhou, Ningbo, Dalian, and Qingdao. Through market expansion and deeper client relationships, HKDC Europe is expected to increase market share by the end of 2010.
HKDC Europe provides world-class corporations with on-demand courier solutions to meet the market needs that range from International Courier, Special Deliveries and Next Flight Out (NFO), Time Critical Services (Hand carry aka On Board Courier), Warehousing & Logistics Solutions, Bulk Mail and Research Distribution. With access to a large pool of networks, we provide personalize tailor courier solutions to our customers.
HKDC Europe is a division of Royale International Group, a global integrated courier solution company. Through a network in 25 countries on four continents, Royale International Group has become one the largest independent courier in Asia Pacific.
The company has Asia Pacific headquarters in Hong Kong. Please visit www.royaleasia.com for more information.
Royale China One-Stop Solutions in Warehousing and Logistics
Following the setup of our Boan operation center in the close proximity of the Shenzhen International Airport, Royale China is further developing an 8000 sq.m multi-functional logistics centre to serve multinational corporations in setting up their strategic storage locations and Asia Pacific distribution centers in mainland China.
Royale China is the leader in integrated courier and logistic service provider, providing one-stop solutions from sourcing, collection, storage, inventory management, stock recording, sorting, packing, labeling and distributing. We largely reduce corporate investments and optimize efficiency along the supply chain to facilitate your service delivery and development of your distribution centers in China. The sophisticated logistics center is well-equipped with cutting-edge equipment, CCTV surveillance, Inventory Management, Barcode Management, Return Material Handling.
Interested parties, please contact our sales dept on our Local Toll Free Hotline: 4008 871 871 or by email: szx.sales@royaleasia.com for further details.
Our professional warehousing and logistics consultants are ready to serve you.
Royale China Offices and Operational Hubs in Dongguan, Guangzhou and Xiamen
Following our swiftly expansion in Mainland China, the Royale Group is pleased to announce the opening of offices and operational hubs in Dongguan (Apr 08), Guangzhou (May 08) and Xiamen (Jun 08) to oversee its development in captioned regions. We offer a complete range of integrated courier and logistics solutions from international courier, special deliveries, hand carry and on board courier, airfreight to warehousing and 3PL services to address the special requirements of time-critical transportation for the local and overseas corporation in China.
The Guangzhou office has started the services coverage in most core commercial business districts in Guangzhou and has planned to rapidly expand gradually. The Royale Group places a high emphasis on flexibility, reliability, efficiency, superior customer services and has extensive distribution network worldwide.
Our recently opened offices in Dongguan, Guangzhou and Xiamen have experienced sales force, operational team and dedicated customer services personnel to serve you around the clock. Further enquiries on transit times, latest collection times and pick up services, please contact our Sales or Customer Service Dept at our Local Toll Free Hotline 4008-871-871 or by email szx.cs@royaleasia.com.
Royale Asia's Hong Kong Headquarters - International Operations Department Expansion and Removal Notice to Customers
The Royale Asia Group is further expanding its Hong Kong headquarters – HKDC. HKDC’s international operations department will be relocated to and commenced to services in Tsuen Wan on 26 May 2008.
The 35,000 sq.ft. new operation hub is closer to Hong Kong International Airport and has comprehensive facilities which will enable us to handle a larger shipment capacity. This will enhance service levels and assist in continued growth. HKDC is in normal operation for pick ups and deliveries during relocation.
The drop off location in Kennedy Town for shipment drop off services after regular collection time will also be migrated to Tsuen Wan. Customers having urgent needs after regular collection time are able to drop off their shipments with airway bills and relevant documents to two drop-off locations in Tsuen Wan and Cheung Sha Wan effective from 26 May 2008.
In addition, general correspondence should be sent to Kowloon Bay office from 26 May 2008 onward. Please refer to www.royaleasia.com for more details or contact our local Customer Service Department at Tel: +852 2218 5777, Fax: +852 2816 5312, Email: cs@royaleasia.com for further enquiries.
Royale Australia Has an Additional Operation in Brisbane to Enhance Service Level
In addition to offices in Sydney and Melbourne, Royale’s Brisbane office will be fully operational on 1st April 2008 to serve local corporate and international companies in Queensland.
The Brisbane office is located in the suburb of Pinkenba and is composed of a brand new office building and warehouse. It provides international courier, same-day domestic courier, special deliveries such as hand carry, timed and guaranteed overnight delivery services and bulk mail and research distribution services. Besides, 7 out of 35 strategic storage locations have been setup in Australia (Sydney, Canberra, Melbourne, Brisbane, Adelaide, Perth and Hobart) to cater the needs of inventory management, storage and distribution hubs around the country for key accounts.
The Brisbane operation reduces the transit times between Hong Kong and Queensland to 2 days for regular deliveries with next day delivery available upon request. In addition, it is capable of providing overnight deliveries to most major European capitals and competitive courier services to over 300 cities worldwide. With the presence in the three largest cities in Australia, Royale are strategically positioned to provide further service enhancements between Australia, Asia and the rest of the world.
Further enquiries on services provided by Royale’s Brisbane office, please contact local Sales Dept. at (Tel:+61 7 3260 1117, Email: brisbane@royaleasia.com) or contact the Royale Asia's Hong Kong Headquarter at (Tel: +852 2318 0370, Email: sales@royaleasia.com).
Share the same vision of commitment, professionalism, cooperation and efficiency as the Hong Kong Rugby Football Union (HKRFU), we are preparing massive dissemination activities at the Hong Kong Sevens 2008 which will be held from 28 Mar to 30 Mar 08 at Hong Kong Stadium.
As a key advertiser in an event co-sponsored by Cathay Pacific Airways and Credit Suisse, our promotional video will be broadcasted over 150 times to 40,000 plus audience during the event.
In addition, we will have an exhibit with free distribution of giveaways and promotional items as well as organizing booth games and a lucky draw program onsite. It is a golden opportunity for Royale to reach MNC senior management customers at this great sporting festival.
Services Enhancement – Royale Hong Kong Launches Daily Shipping Services to African Countries
Following the business expansion in South Africa, Royale Asia (Hong Kong) has launched the most competitive delivery services to many South African countries, including Guinea, Ivory Coast, Malawi, Mali, Mozambique, Namibia, Rwanda, Uganda, Zambia & Zimbabwe, all of which (airline schedules permitting) can be delivered within 2 or 3 days of pick up.
For further details and quotations, please call our Sales Dept at +852 2318 0370 or send an email to sales@royaleasia.com. Royale is continually expanding its coverage and upgrading its services on a worldwide level and service bulletins are frequently posted.
Continuing our further expansion in southern China, the Group has setup its own office and independent operations to serve local and foreign corporations in the Dongguan area.
The new office incorporates a professional local sales force, dedicated customer service personnel and an experienced operation team. Royale China offers premium global courier and logistics services to over 300 cities worldwide.
For Sales Enquiries, please call China’s local toll free number 4008-871-871 or send requests to the Sales Department at szx.sales@royaleasia.com.
To learn more about our China services, visit www.royaleasia-china.com.hk or www.royaleasia.com
Overwhelming Responses to HKDC Customer Satisfaction Survey 2007
The HKDC Customer Satisfaction Survey 2007 was completed successfully on 16 Jun 07 with an overwhelming response. Over 400 companies gave their opinions on different aspects of our company and services; this enables Royale to formulate appropriate actions and make improvements where necessary.
Over 97% of respondents marked satisfactory, fairly good or excellent on our coverage and service levels of account management, pick up and dispatching, shipping transit time and customer services. Furthermore, 95% of respondents will use our services regularly and 80% are pleased to refer our services.
In return, Royale will develop corresponding programs to fulfill customer’s requests on after-sales services, shipment tracking and corporate communication etc… Should you have further enquiries on the survey, please contact us at mktprg@royaleasia.com
Royale Singapore Dedication to Time-critical Delivery Services
Royale Singapore is currently expanding its ‘Time-critical Services’ division and launching numerous value-added services to satisfy the soaring demand of time-critical delivery.
In addition, we have also extended service coverage to provide NEXT DAY courier services to Tripoli along with the 2 day services to sub-Saharan Africa with a latest collection time of 1900hrs.
Royale Singapore has great experience in delivering total solutions for international courier and logistics sevices to vertical industries and is recognized as a premium partner in time-critical delivery. For more information, please contact us at Singapore@royaleasia.com, handcarryasia@royaleasia.com or call Toll-Free Hotline at +800 2318 2319
Transit Time Online Facility of Singapore and Australia
Effective now, customers are able to enquire into the latest cut-off times and transit times online in Singapore and Australia for over 100 destinations worldwide. This enables customers to prepare their shipments in advance prior to order placement. In addition, the online or email tracking functions provides customers with the latest status of deliveries anytime, anywhere.
Royale Headquarters (HKDC) Exposure in Dutch Chamber Publication
The Hong Kong office of the Royale Group, HKDC, talked about how it developed a substantial global courier and logistics business from a 2 man operation to over 500 personnel in the past 15 years in the January 08 issue of the Dutch Chamber newsletter.
The story highlighted business products ranging from regular international courier through to special deliveries and hand-carries. It also detailed our competitive advantages including our global presence and flexibility and how our corporate culture and customer-oriented teams repeatedly deliver the best services in the marketplace. Interested parties, please send email to mktprg@royaleasia.com for an electronic
The Royale International Group, one of Asia Pacific’s largest independent couriers, is happily supporting the King George V School this Christmas with the delivery and transportion support for their Christmas Carol and Fair project.
MoonTrekker 2011 came to a close on Saturday, 22 October 2011 with just under 900 participants raising over US$100,000.00 for the Room to Read charity. The trek was completed with the descent of Lantau Peak before sunrise under almost perfect weather conditions. They had a fantastic evening with a number of records and firsts for the MoonTrekker event. 
Dean Locke and John Fawcett are co-CEOs of Royale Asia, an Asia-Pacific logistics and courier company whose clients include some of the region's major retailers. In an interview with Retail in Asia they share the latest logistics trends among Asian retailers and offer top logistics tips for e-tailers around the region.(Source: Retail in Asia) 
Royale Asia was proud sponsor of the recent 
South Africa 1 December 2010 – 
October 19, 2010 
Edwin Stevens Fundraiser 
Scott Morson is regional general manager of the Royale Asia Group, an Asia-Pacific logistics and courier company whose clients include some of the region's major retailers. Retail in Asia talked to Morson about how Royale Asia distinguishes itself from the competition, and asked what tip he had to offer Asia's retailers. (Source: Retail in Asia) 
On Sunday 23rd May 2010, HKDC Mobsters played KCC Dragons in the final of the 
AUCKLAND, NEW ZEALAND, 07 December 2009 - International courier service firm, Royale International Couriers (NZ) Ltd. has formed a strategic alliance with Famous Pacific Shipping (FPS) and announced the opening of its new office in Auckland. The new office will enable Royale International Couriers (NZ) Ltd to meet the increasing demands of both national and international customers in the Australasia region and build on its current customer base.
Ningbo, China - 02 Nov 2009 - Royale International Freight Forwarding Agency (Shenzhen) Ltd., a leading independent courier company, today announced that it has expanded its presence in China and has opened a new office in Ningbo in the economic hub of the Zhejiang Province to increase its coverage in Eastern China.
Royale Asia Couriers (P) Ltd. is pleased to announce the opening of a new branch office in Bangalore, India, on 1 April 2009. The new office is strategically located in the state in Southern India, best known for its forefront of industrial and high tech growth in India. Karnataka provides the ideal choice for Royale Asia (P) Ltd.
Paris, France (February 2009) — HKDC Europe, one of Asia Pacific’s largest independent courier services firm specializing in integrated courier solutions, continued its France expansion with the recent opening of its new location. The office is managed by Mr. John Fawcett and is open 24/7/365. To contact the new HKDC Europe or to place an order, call +33 1 4863 0043.
In addition to offices in Sydney and Melbourne, Royale’s Brisbane office will be fully operational on 1st April 2008 to serve local corporate and international companies in Queensland. 
Share the same vision of commitment, professionalism, cooperation and efficiency as the 
Following the business expansion in South Africa, Royale Asia (Hong Kong) has launched the most competitive delivery services to many South African countries, including Guinea, Ivory Coast, Malawi, Mali, Mozambique, Namibia, Rwanda, Uganda, Zambia & Zimbabwe, all of which (airline schedules permitting) can be delivered within 2 or 3 days of pick up. 
Royale Singapore is currently expanding its ‘Time-critical Services’ division and launching numerous value-added services to satisfy the soaring demand of time-critical delivery. 
The Hong Kong office of the Royale Group, HKDC, talked about how it developed a substantial global courier and logistics business from a 2 man operation to over 500 personnel in the past 15 years in the January 08 issue of the Dutch Chamber newsletter. 
